QISMET supports organisations that help individuals and families to ‘self manage’ their medical and care needs by developing and managing standards and certification for self management education and training services.
QISMET wanted to demonstrate that external certification brings benefits to organisations, commissioners, and ultimately results in better quality services for patients. They asked CAN to produce a report into the feasibility of developing an impact assessment tool to measure QISMET's material outcomes.
The objectives of the project were:
CAN provided QISMET with:
As a result of the project, QISMET has:
Going forward, CAN's work provided QISMET with the information they would need to make any decisions on future impact measurement. This was a unique project to measure impact at ‘3rd steps removed,’ i.e., the impact of (1) accreditation of (2) training programmes for (3) people who self-manage their health conditions.