Change Please's mission is to tackle homelessness by selling great coffee. By empowering homeless people with the skills, equipment and speciality beans they need to become fully-fledged baristas.
Homelessness is a growing problem in London and the UK, progress has stalled and cynicism has increased. Change Please is a partnership between the Big Issue and a social enterprise designed to remedy this.
CAN were delighted to invite Change Please to join the CAN³ programme and saw huge potential for fast growth of social impact by working with more individuals that were previously experiencing homelessness.
CAN³ provides support in the five key areas that we feel are crucial to developing an impact-led strategy for growth. CAN Invest and Change Please agreed that support in year one would focus on:
Change Please received 7.5 days of support, to develop the following:
A Theory of Change, to help Change Please to communicate the change they make to associates, partner employers and society.
A bespoke Impact Measurement Framework, giving Change Please a robust and systematic approach to collecting impact data.
A refined Risk Register incorporating impact risk, indicators and mitigating actions.
A Business Screening Tool to more efficiently select the most impactful business development opportunities
Sales Support to more effectively win new business
Laurence Higgens, COO
Income: £420,000 (9x increase on the previous year).
Impact: 8 FTE baristas employed for at least six months, who were previously experiencing homelessness (67% increase on previous year).
Desk: 2 desks (no change from 2 desks in the previous year).
Deeper impact: the growth of Change Please means they are providing employment to more individuals that were previously experiencing homelessness. The support from CAN³ in understanding their impact better and improving quality of activities will enable Change Please to increase the level of impact per beneficiairy.
Embedded impact strategy: Change Please’s senior team have embedded impact within their strategy for growth.
Improved systems to manage impact: Change Please now have robust monitoring tools to underpin fast growth.